| 8:30-9:00 | Registration |
|---|
| 9:00 | Opening, Introducing the Chairman
Dan Towse, Managing Director, Risk & Regulation
Mark Munson, Espiriam |
|---|
| 9:15 | Payments Regulation - new possibilities
The European regulatory landscape is constantly evolving. As the mainstream regulatory architecture changes, so do the opportunities for Operators. SEPA, Interchange and Unbundled Pricing all have an impact on operating costs, and operators with a clear understanding of the way in which these changes affect their margins can best negotiate terms with other parties in the payments chain.
Chris Jones — PSE Consulting |
|---|
| 9:45 | Non Credit Card fraud
The wider world of anti fraud systems is largely geared to Credit Cards. Different non Credit Card
payment systems require different fraud risk rules, not just on the operational side, but on the regulatory compliance side. We investigate increased standardisation of
risk rules across multiple products.
Jonathan Williams — Director of Strategic Development, Experian |
|---|
| 10:30 | Coffee |
|---|
| 11:00 | Customer deposit conversion
An inevitable percentage of attempted customer deposits are declined. The reasons are not always apparent, but with the right approach the percentage can be lowered, and declined deposits can be salvaged.
Sarah Francis — Director, Productive Payments Ltd |
|---|
| 11:45 | Decline codes
Transaction declined codes offer a frustratingly limited amount of information to operators. This session investigates the possibilities for increased clarity.
Christine Magnowska — Barclaycard Payment Acceptance |
|---|
| 12:15 | Open Discussion on New Systems
There is a constant stream of new payment solutions and service providers entering the industry. Identifying those that merit adopting is a resource intensive process. This open debate is an opportunity for operators to share their views on which systems present the best value.
Dan Towse — Risk & Regulation |
|---|
| 12:45-2:00 | Buffet Lunch |
|---|
| 2:00 | Spain
The Spanish payments landscape has its own legal and operational
peculiarities. A clear understanding of the local conditions lowers costs and decreases interruptions of the payments chain.
Pedro López, Managing Partner, MartinAndino Abogados |
|---|
| 2:45 | Payment back to Cards
Mastercard's recent rule changes to the Gaming Payment Transaction are examined in detail.
David Parker — Mastercard Worldwide |
|---|
| 3:30 | Mobile Payment solutions
Mobile is finally delivering new opportunities. As with all new technologies there is a risk of exploitation by criminal elements and poor user experience while the technology and products are immature, however the risks in this new channel are being successfully resolved.
Alistair Gates — Mobile Products Strategy, PayPal |
|---|
| 4:15 | Day ends |
|---|
